Privacy Policy & Data Protection Standards

1. Introduction & Scope

Welcome to Arvis Digital (“we,” “our,” or “us”). We are a full-service digital marketing agency and technology consultancy based in Madipakkam, Chennai, India. We recognize that your privacy and the security of your personal information are of paramount importance. This official privacy policy and data protection policy outlines our practices regarding the collection, storage, processing, and safeguarding of information when you browse our website (https://arvisdigital.in), submit project inquiries, or engage our digital marketing, software engineering, and AI automation services.

2. Categories of Information We Collect

Under our website data collection policy, we only gather information that is strictly necessary to communicate with you, evaluate your project requirements, and provide high-caliber marketing and software solutions. The categories of information include:

• Directly Provided Information: When you complete our contact forms, request a marketing audit, or schedule a consultation, you provide details such as your full name, corporate email address, contact phone number, company name, service requirements, and project budget estimates.
• Technical and Usage Data: As you navigate through our pages, our servers automatically log non-identifiable technical data including browser type, operating system version, referring URLs, pages visited, time spent on individual articles, and IP address for diagnostic and security verification.
• Client Engagement Assets: In active client engagements, you may share brand guidelines, analytics access credentials, project documentation, and target audience data necessary to execute digital campaigns or software builds.

3. Purpose & Lawful Basis for Data Processing

We process personal data lawfully, transparently, and strictly for legitimate business functions, including:

• Delivering tailored SEO, Google Ads, social media marketing, and custom software development proposals.
• Executing professional services under formal Non-Disclosure Agreements (NDAs) and Master Service Agreements (MSAs).
• Measuring website performance, preventing security threats, and optimizing user experience across mobile and desktop devices.
• Responding to customer support queries, billing questions, and scheduling discovery calls.

4. Website Analytics & Privacy-Preserving Event Measurement

We implement Google Analytics to understand aggregate traffic patterns and improve content clarity. Our custom event tracking measures meaningful interactions, such as when an inquiry form is submitted or when a direct contact link (telephone, email, or WhatsApp) is clicked. Crucially, these measurement events never capture your name, email, phone number, company name, or message content. Clicking an external communication link is tracked independently from an inquiry submission to preserve strict attribution integrity while respecting individual user privacy.

5. Client Data Security & Confidentiality Protections

As a leading tech and marketing agency, client data security digital agency protocols are built into our operational workflow. We employ modern cryptographic standards (SSL/TLS encryption) across all web properties and restrict access to client data strictly to authorized team members who need it to fulfill project deliverables. All proprietary code, marketing strategies, and client credentials are stored in encrypted, access-controlled repositories. Furthermore, we execute mutual NDAs prior to in-depth discovery sessions, ensuring your trade secrets and commercial assets remain 100% confidential.

6. Third-Party Disclosures & International Transfers

Arvis Digital does not sell, rent, lease, or monetize your personal information to third-party data brokers or advertisers under any circumstances. We may disclose data only to trusted infrastructure providers (such as cloud hosting and email service providers) operating under strict data processing agreements, or where required by legal mandates from governing judicial authorities.

7. Your Privacy Rights & Retention Schedules

You have the right to request access to the personal data we hold about you, request rectifications to inaccurate records, or demand the deletion of your personal contact data from our active marketing lists. We retain client records only as long as necessary to fulfill contractual obligations, comply with Indian tax and corporate laws, or resolve disputes.

8. Contact Our Data Protection Officer

If you have questions regarding this Arvis Digital privacy policy, wish to exercise your data protection rights, or need assistance regarding our data handling practices, please contact our team directly at:

Email: info@arvisdigital.in
Phone: +91 82485 03962
Address: Arvis Digital, No.2:12 Street Extension, Madipakkam, Kuberan Nagar, Chennai, Tamil Nadu 600091, India.